IndII is currently in its second program phase, which will finish end-January 2017. The first phase of IndII was completed in June 2011 with a full wrap-up of the program at the Phase I Concluding Event. Click here to view a summary table of IndII phase 1 activities, and here for a summary table of planned activites in phase II.

Water Sector Governance

photo NTT NTB program (for water sector governance)To support the Government of Indonesia’s (GoI) target of 100 percent access to clean drinking water, IndII is committed to assisting local governments and water utilities to improve their governance practices in order to become eligible for grants and affordable loans. IndII’s water and sanitation program is undertaking the following activities in the area of water governance:

NTT/NTB Water Governance

IndII’s innovative water governance program in Nusa Tenggara Timur and Nusa Tenggara Barat (NTT/NTB) aims to improve the external environment of PDAMs (Perusahaan Daerah Air Minum). Often, the relationship between PDAMs, local government institutions, and civil society is not aligned in such a way as to maximize service outcomes. This program has sought to engage the various stakeholders in order to improve water service delivery by using social contracts to improve the external environment of PDAMs by aligning the interests of the various groups.

Community Based Water Supply (CBO)

Undertaken from 2009 to 2015, this activity provided technical assistance and grants to 25 local governments and 1,500 CBOs to develop the capacity of CBOs to manage water supply systems. By the end of June 2015, 20 of 22 CBOs successfully met activity objectives and approximately A$100,000 in performance grants were disbursed. Following the completion of the activity, one CBO has taken a further loan and other loans have been provided to two additional CBOs.

WSSI (Water Sanitation Service Index)

A rigorous index of local performance in the water and sanitation sector is currently being implemented by IndII as a Local Government Water Supply and Sanitation Index (WSSI). Approximately 300 households were surveyed in 100 local governments to assess customer perceptions and the quality of local water and sanitation performance. This was combined with hard data to gauge the effectiveness of local governance practices in the sector. The goal of the activity is to spur service improvements by making local populations aware of the quality of services they are receiving and encouraging them to demand better outcomes, leading to increased accountability and improved practices.